Support

    How can I access my digital/electronic invoices?

    You will receive an email notification from Canada Post when your current PDF invoices are available. Select the hyperlinks in this email notification and sign in to your Canada Post account to view your Summary Invoice(s) and Detailed Invoice(s).

    Your Summary Invoice provides information at the order level for Parcels, Direct Marketing and Transaction Mail, and Business Reply Mail.

    Your Detailed Invoice offers complete shipping and mailing details at the line item level. It drills down to the order number, PIN and tracking number.

    For more information on invoices, as well as billing and payment support, visit canadapost.ca/billing.